Privacy Policy

Smitty's Restaurants (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit our website or interact with us, how we use it, and the choices you have. It applies to our Edmonton and Spruce Grove locations. We handle personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA.

Information we collect

• Contact details you provide when you email us, book a reservation, submit a careers application, or use a form on this site (name, email, phone number, message, and any details you choose to share).
• Order and delivery information when you place an online order. Orders are processed by our delivery partners (such as SkipTheDishes or Uber Eats), who collect and handle this information under their own privacy policies.
• Technical information automatically logged by our hosting provider (IP address, browser type, pages visited, referring URL) for security and basic traffic analysis.

How we use your information

• To respond to your questions, feedback, or reservation requests.
• To review employment applications submitted through our careers page.
• To send you emails or newsletters you have opted into — you can unsubscribe at any time.
• To operate, secure, and improve this website and our restaurants.
• To comply with legal or regulatory obligations.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us run this site (for example, our content host, email delivery partner, and analytics provider), and only to the extent necessary to provide those services. We may also disclose information if required by law.

Cookies & analytics

This site uses a minimal set of cookies required for the site to function. We may use privacy-respecting analytics to understand aggregate traffic patterns. No advertising tracking is used on this site.

Your choices

• Access & correction. You can ask for a copy of the personal information we hold about you, or ask us to correct it.
• Unsubscribe. Every marketing email includes an unsubscribe link.
• Deletion. You can request that we delete your personal information, subject to any legal records we are required to keep.

Children

This site is intended for a general audience. We do not knowingly collect personal information from children without a parent or guardian’s involvement.

Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with a new “Last updated” date.

Contact us

Questions or requests about this policy can be sent to smittysedmonton@gmail.com.